Your Questions, Answered
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No. You sign up, set your available times and pricing, and you're ready. No installation, no IT support required.
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You can add clients manually, or they can create their own accounts and book in. There's a data import option for bringing across existing records rather than starting from zero.
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Both. There's a mobile app for day-to-day use, and a full web dashboard if you'd rather work from a laptop.
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You open the app, see today's sessions, mark who attended, and everything else — reminders, policy enforcement, payment tracking — happens in the background without you touching it.
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It can sync with Google Calendar, so your bookings show up alongside your existing calendar so you always stay in sync at all times.
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Yes! — This is one of the most powerful features of ClientTime. Set it up once and it keeps generating automatically. You're not rebuilding your week from scratch.
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Your cancellation policy (set once, in advance) is applied automatically — on time, late, or no-show, each is handled according to your own rules, with no manual step from you. And on the appointment, you can swipe to apply or not apply the cancellation policy. You’re always in control.
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Their own app (or portal) showing upcoming sessions, their balance, and your terms — so they can check things themselves instead of messaging you.
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No — the client side is free to use. Your subscription covers the whole system.
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Yes, within whatever rules you've set — they're not able to bypass your cancellation policy, since it's enforced automatically regardless of who initiates the change.
You may also disable this feature so your clients must communicate with you to reschedule or cancel.